KSA speeds up digital shift, sparks investment overhaul

According to a YouGov survey released today by global technology company SAP in the run-up to LEAP22, the tech forum attracting leaders from around the world on Feb. 1-3, 2022, more than 90% of Saudi Arabia’s government IT decision-makers agree that the global pandemic has accelerated their digital transformation over the past year.

Human capital management, 61 percent enterprise resource planning, 56 per cent core solutions, 41 percent customer experience, 41 percent predictive analytics, and 34 percent procurement were the top three priority areas for Saudi government organizations’ digital investment in 2022 and beyond.

Many of the Kingdom’s government and public sector organizations are at the forefront of implementing new solutions as emerging technologies continue to develop and mature.

Artificial intelligence and machine learning (77 percent), the Internet of Things (65 percent), cloud (51percent), predictive analytics (38percent), robotic process automation (36percent), and blockchain are among the top three emerging technologies that respondents said their organizations will prioritize in 2022 and beyond (3percent).