Jordan Ahli Bank announces ‘ahliGPT’

Jordan Ahli Bank has launched an artificial intelligence (AI) system called “ahliGPT” to improve its customer service. This move makes the bank the first in the Middle East to implement AI in its customer service. The new system will allow customers to get quick and accurate answers to their queries related to banking and financial services, saving time and effort for both clients and employees. The adoption of AI is part of the bank’s continuous efforts to integrate new technologies into its operations and enhance its customers’ experience.

The bank is committed to keeping up with the rapid developments in AI and financial technology and is working to improve the privacy of its customers by implementing the latest security standards in the use of AI technologies that guarantee the protection of customer information and transaction details.

Jordan Ahli Bank’s CEO and General Manager, Dr Ahmad Al-Hussein, highlighted the impact of AI in making customer service more efficient and expressed his optimism about the future of AI in the banking industry. He stated that “the future of banking lies in harnessing the power of technology to better serve our clients.”

The adoption of AI technologies in customer service is an important step for Jordan Ahli Bank to strengthen its position as a leading bank in the region. This initiative confirms its commitment to providing modern banking innovations and solutions that exceed customer expectations, which will positively impact the development of the financial services sector in the Middle East and enhance the bank’s ability to compete in a growing and developed market.

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