Banco Promerica

Digital Banking Services of the Year & Excellence in Financial Inclusion – Dominican Republic 2022

Banco Promerica Dominican Republic has more than 20 years of local presence, with emphasis on personal clients, small and medium enterprises, corporate and institutional clients, as well as Credit Cards and payments businesses. A member of Grupo Promerica, one of the most important regional financial groups in The Americas, with total assets of around US$18 billion, equity of around US$1,450 million, as well as more than 2.6 million clients, and a network of customer service from more than 755 branches and more than 1,100 ATMs. This financial group is comprised of nine banks that operate in Central America, Ecuador, the Cayman Islands, and the Dominican Republic. Through the financial services that Grupo Promerica offers, it permanently contributes to financial inclusion, as well as to the economic progress of the different societies and communities it serves. 

Grupo Promerica is one of the most important regional financial groups in The Americas, with total assets of around US$18 billion, equity of around US$1,450 million, as well as more than 2.6 million clients, and a network of customer service from more than 755 branches and more than 1,100 ATMs.

In the recent years, the digital transformation has become the focus to continue bringing financial services to the different segments. During 2021, Promerica continued expanding their capacities in different contact platforms and continued to strengthen the technological infrastructure, which has allowed them to incorporate new solutions that give the clients greater autonomy in the acquisition of products and services, as well as in carrying out transactions quickly and safely through these ways. 

This financial institution has achieved an important growth at the end of 2021, reaching a gross financial margin of US$35.2 million, assets of around US$844.8 million (a 57% increase over December 2020), and a loan portfolio of US$377 million, a 46% growth rate compared to December of 2020.